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  • Products
  • POLICY, TERMS+CONDITIONS
  • CONTACT US

OUR POLICY + Terms & Conditions

To ensure  accuracy when placing orders please specify by product name, pattern  name and color.  All prices shown are net prices and are subject to  change without notice.  Prices are FOB our warehouse in Oakville,  Ontario, Canada.

Terms

 Regular terms are net 30 days from the  date of invoice. All invoices are dated the day of shipment.  New  customers must provide trade references, bank account information and a  signed credit application.  If terms have not been established orders  will be handled on COD or credit card basis.

Quality Control

Purchasers and their employees should  examine carefully the material to determine the correct pattern and  color. Variations in color cannot be avoided as dye-lots will often  carry.  We cannot be held responsible for variations beyond a commercial  match.  Where an exact match is required a cutting should be submitted  with the order and we will do our best to match it.

Returns

No returns will be accepted without a  written authorization. All claims must be made within 90 days of receipt  of goods. Credit will not be issued unless the fabric is returned and  on our premises within 30 days from the written authorization.  Anything  returned must be uncut and in sellable condition.  A restocking charge  of 25% will occur on returned goods.

Warranty

All products are produced to meet or  exceed ACT standards.  We guarantee our fabric will perform in  accordance with generally accepted industry standards when used under  normal conditions and for the purpose intended for a period of 2 years  from the date of purchase.


In the unlikely event that one of our  fabrics does not perform to commercial standards, when specified for the  purpose intended and used and maintained under normal conditions  (single shift), Contract Textile Group  will replace said fabrics free  of charge, but will not be responsible for any labor or other costs.


Copyright © 2019 Contract Textiles Gr - All Rights Reserved.